Frequently Asked Questions

Orders & Shipping

How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can check the status of your delivery by visiting the courier’s website.

What are the shipping options?
We offer standard and express shipping. Delivery times vary depending on your location. For more details, visit bagsleatherbag.com.

Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times depend on the destination.

What if my package is lost or damaged?
If your order is lost or arrives damaged, please contact us through bagsleatherbag.com, and we’ll assist you.

Returns & Exchanges

What is your return policy?
You may return unused items within 30 days of delivery for a refund or exchange. For instructions, visit bagsleatherbag.com.

How long does it take to process a refund?
Refunds are processed within 5–7 business days after we receive the returned item.

Can I exchange an item?
Yes, exchanges are possible if the item is in its original condition. Visit bagsleatherbag.com for details.

Payments

What payment methods do you accept?
We accept credit/debit cards, PayPal, and other secure payment options.

Is my payment information secure?
Yes, all transactions are encrypted for security.

Products

How do I care for my product?
Care instructions vary by material. For specific guidelines, check bagsleatherbag.com.

Do you offer customization?
Currently, we do not offer customization services.

Other Questions

Where can I find more information?
For additional details, visit bagsleatherbag.com.

Do you have a warranty?
Our products come with a limited warranty against manufacturing defects. See bagsleatherbag.com for terms.